• I am a bit skeptical about making a large purchase from DiamondStudSource.com. Do you have any information that can reassure me that this is a safe transaction?
• What is the difference between certified diamonds and uncertified diamonds?
• How are your prices so competitive for certified diamonds?
• Do you provide a Warranty on your products?
• I am looking for a stone with certain specifications but I cannot find it on your website.
• Do you deliver on Saturday?
• Are your diamonds enhanced or treated in any way?
• Do you charge Sales Tax?
• I see a diamond stud earring that I like, but I want a different setting. Is it possible to change?
• What is your policy on conflict diamonds?
• Do you offer up-grades?
• How should I return my purchase?
  

I am a bit skeptical about making a large purchase from DiamondStudSource.com. Do you have any information that can reassure me that this is a safe transaction?

We at Diamond Stud Source understand your concern. Anyone who conducts internet transactions should be very careful to ensure that they are protected. Diamond Stud Source is a reputable and verifiable US Company, which has been conducting business in New York, NY for many years. We are known for our quality diamonds and exceptional service. All of our diamonds are certified by EGL (European Geological Laboratory) and/or GIA (Gemological Institute of America),and GIL which are the world’s most trusted names in gemology. The diamond certification gives you the security and verification that our representation to you is precise. Our simple return process and 45 day return policy gives you the time to deliberate your purchase. Additionally, we offer free return shipping and we do not charge a restocking fee. We offer these conveniences to allow you to carefully examine the stone and make sure that you are confident and completely satisfied with your purchase.

What is the difference between certified diamonds and uncertified diamonds?

Certified diamonds have had their quality examined and confirmed by a major laboratory. You will receive an original copy of the certificate when you receive your purchase. This certificate will give you the security that the information from our representation is accurate. However, if a diamond is not certified by a major lab then you do not have the security and accuracy as its counterpart. Certified diamonds are also significantly more valuable than comparable uncertified diamonds.

How are your prices so competitive for certified diamonds?

We strive to provide the best value for our consumers. Our sales volume is way larger, compared to other diamond stores. Therefore, we can offer great values at lower prices.

Do you provide a Warranty on your products?

We offer a one year warranty for all of our diamond stud earrings. For more information please check our warranty guidelines.

I am looking for a stone with certain specifications but I cannot find it on your website.

Diamond Stud Source has a huge selection of stones with many different specifications. If you are looking for a stone with certain qualities then please call one of our sales agents at 888-460-4488 and we will be able to assist you in getting the perfect stone that you are looking for.

Do you deliver on Saturday?

Diamond Stud Source offers Saturday delivery with an additional charge. Please read more about this in our shipping policy.

Are your diamonds enhanced or treated in any way?

It is our policy not to sell diamonds that have been enhanced or treated. We do not sell stones that been fracture filled or laser drilled. Stones that have been treated or enhanced are considerably cheaper, and it is against our policy to sell them.

Do you Charge Sales Tax?

We do not charge sales tax for all sales outside of the state of New York.

I see a diamond stud earring that I like but I would like a different setting. Is that available?

Diamond Stud Source is here to best fulfill your needs. We can change the setting, to your preference, on most occasions. Please call one of our sales agents at 888-460-4488 and they will further assist you.

What is your policy on conflict diamonds?

Diamond Stud Source along with the global diamond industry, has a zero-tolerance policy toward conflict diamonds. We only purchase diamonds through large and respectable suppliers, who like us, proudly adhere to the standards established by the Kimberly Process. The Kimberly Process tracks diamonds from mine to market and is the industry in partnership with the United Nations, governments and non-governmental organizations. Diamond Stud Source does not engage in any trade of illegal diamonds. All of our diamonds are conflict free. If we find any of our suppliers violating this process then we will immediately part our relationship.

Do you offer Upgrades?

Diamond Stud Source guarantees a lifetime trade-up for all of your diamonds. We give you the opportunity to buy now what you can afford, and later upgrade it for a more costly and valuable diamond. Please read additional information on our terms

How Should I Return My product?

A return at Diamond Stud Source is a very simple process and it is free. Please return your shipment only via USPS Express or USPS Premium mail. Please read more about this process in our Return Policy